Student services: Wellbeing

Image of green spaces in Hereford

At HCA we believe your wellbeing should always come first, and we want to support you to reach your full creative potential, while enjoying all aspects of campus life.

In-house support


At HCA, we aim to support our students however we can. We have developed our own tutorial provision, specifically to help you build resilience, cope with the pressures of life while studying and prepare you for the world of work. 

We understand that life can be challenging, and that personal issues may sometimes get in the way of your studies. So, if things ever get difficult, you can access our wellbeing services. We have a team of staff to support you, from your personal tutor, to our wellbeing development officer and college councillor.

The  independent counsellor, based on site at the College Road campus, is available to all students and provides advice and guidance for both college and university level students.  The counsellor will discuss any issue large or small, and can also advise, signpost, and support areas such as mental health and relationships. They are able to refer students to outside agencies where necessary and support individuals in a safe and confidential environment.

We also have a large wellbeing space where we hold regular workshops and seminars to promote all our students’ health and wellbeing and give them skills and proactive strategies to keep well and happy.

If you need urgent support for physical or mental health issues you should contact NHS 111 who will direct you to the correct service.

Access to round the clock support with Health Assured


In addition to our in-house college provision, we have teamed up with Health Assured who offer our Student Assistance Programme, which offers unlimited access to BACP accredited counsellors providing a 24/7 mental health and counselling helpline every day of the year for a wide range of issues. 

The service also offers support for debt and financial issues and medical issues.

Alongside the helpline you are also able to access the My Healthy Advantage app, which includes self- help resources and access to counsellors.

  • You can access the 24/7 helpline 365 days a year by calling 0800 028 3766
  • You can access the My Healthy Advantage app by downloading it and logging in with your unique code: MHA268858

Greenspaces for peace of mind


Making sure we take a moment for some headroom during busy periods can be an incredibly important part of our mental wellbeing. Immersing ourselves in nature can help us reset, and approach the rest of our week feeling better prepared to handle challenges. This easy act of self care can be a fantastic preventative measure.

In Hereford, we are lucky to have all the benefits of city life with plenty of green spaces right on our doorstep. Here are some of our top picks for nearby walks:

Within walking distance: Lugg Flats, Bishops Meadows, Castle Green and Churchill Gardens

Further afield: Creddon Hill Woods, Malvern Hills, Symonds Yat, Mortimer Forest, Black Hill and Eastnor Castle

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